I have an unwanted gift purchased from your store, can I return it?

 
Last Updated a year ago

We understand that sometimes people are given gifts they didn't want, which is why we do allow the return of unwanted gifts.

Please be aware, because the gift receiver is not the original purchaser we cannot issue a direct refund.

Item Condition

All items must still have their original packaging and/or tags. We understand often price stickers are ripped off or blacked out for gifts, so this will not affect your return eligibility.

Birthday Gifts / Other Gifts

Please provide the receipt of the item purchased, we will allow the exchange of your item for another item of equal or greater value (any difference in price must be paid if the value is greater).

Christmas Gifts

Christmas Gifts must be returned by January 31st and do not require the receipt. We will allow the exchange of your item for another item of equal or greater value (any difference in price must be paid if the value is greater).

Gift Vouchers

Unfortunately we cannot refund gift vouchers, they must be redeemed.

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